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MACHINE REPAIR MANAGEMENT

Your Customer can send machine repair request from your website and also attach documents.

Generation of unique machine request on submission and record it as machine request in backend.

Customer can check status of all machine request tickets submitted by him/her on My Account page.

Diagnosys of machine repair requests and create quotation and send to your customer.

Create Job Order / Work Order and assigned to Responsible or Technician.

Configure Machine Repair teams, Services, Service types.

Configure Machines and Machine Parts.

Machine More images

Print PDF - Machine Request

Machine Request User / Technician can communicate with customer using chatter and fill timesheet.

Machine Request Manager can close ticket and send bill to customer (Billing from Quotation created from Diagnosys).

Customer can give feedback and rating of Machine Request.

Customer can check status of all machine request tickets submitted by him/her on My Account page.

Reports -> Machine Request in PDF, Machine Repair Lable and Machine Repair Analysis Available.

Machine Service Type Configuration

Machine Parts list

Machine Repair Request by Customer from Your Website

After Submit Customer will have Request Number for Future Reference and Communication.

Backend Form Machine Repair Request

Repair Timesheet Tab Fill by Your Technician and Repair Team for Working Hours.

Add Machine More Images

Create Diagnosys Button from Machine Request

Diagnosys Timesheet

Diagnosys Information

Create Quotations from Diagnosys of Machine

Quotations Created Form View.

Add Machine More ImagesAllow You to Close Machine Request if Job Orders are Done

Create Work Order Button from Machine Request

Email sent to Customer on Close of Machine Request