Your Customer can send machine repair request from your website and also attach documents.

Generation of unique machine request on submission and record it as machine request in backend.

Customer can check status of all machine request tickets submitted by him/her on My Account page.

Diagnosys of machine repair requests and create quotation and send to your customer.

Create Job Order / Work Order and assigned to Responsible or Technician.

Configure Machine Repair teams, Services, Service types.

Configure Machines and Machine Parts.

Machine More images

Print PDF - Machine Request

Machine Request User / Technician can communicate with customer using chatter and fill timesheet.

Machine Request Manager can close ticket and send bill to customer (Billing from Quotation created from Diagnosys).

Customer can give feedback and rating of Machine Request.

Customer can check status of all machine request tickets submitted by him/her on My Account page.

Reports -> Machine Request in PDF, Machine Repair Lable and Machine Repair Analysis Available.